1. Introduction
Welcome to Leo Boating Adventure. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or book an experience with us, and tell you about your privacy rights and how the law protects you.
2. Data Collection
To provide you with a seamless booking experience, we collect specific types of information:
- Identity Data: First name, last name, email address, and telephone numbers.
- Transaction Data: Details about payments to and from you, and other details of services you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access this website.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract (e.g., process your booking and reserve your slot).
- To communicate with you via Email, SMS, or WhatsApp regarding your booking status, cancellations, or updates.
- Where it is necessary for our legitimate interests (such as maintaining safety manifests for maritime/sports authorities).
- To comply with a legal or regulatory obligation.
4. Security & Payments
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Our booking technology is powered by BookVelo.
All financial transactions are processed through Razorpay. We do not collect or store your credit/debit card numbers or UPI credentials on our servers. Razorpay adheres to strict PCI-DSS compliance standards to ensure your financial data is secure.
5. Third-Party Sharing
We do not sell your personal data. We may share your personal data with the following trusted third parties solely for operational purposes:
- Service Providers: Technology providers like BookVelo acting as processors who provide IT and system administration services.
- Professional Advisers: Including lawyers, bankers, and insurers based in India who provide consultancy services.
- Regulators & Authorities: Authorities who require reporting of processing activities in certain circumstances (e.g., local tourism boards).
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
If you wish to exercise any of the rights set out above, please contact our support team.
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at: